AppStory Interviewed Ankit Agarwal CEO Of Dean Infotech Pvt Ltd

Question about CEO Interviews:

Give us a brief introduction about your company. 

Dean Infotech is a company that provides customized digital transformation services to businesses in different industries. Dean Infotech specializes in Salesforce CRM cloud solutions, web and app development, enterprise software development services, and artificial intelligence and machine learning. Since 2008, Dean Infotech has served over 250 clients and worked on 500 projects with a team of over 150 technical professionals. 

What are the services you offer to your clients?

Dean Infotech provided the following services 

• Salesforce Consulting & Configuration
• Assistance on Sales, Service, and Health & Marketing clouds
• Data Migration from 3rd Party to Salesforce
• RESTful API integration
• On-going Administrator & Development support
• Salesforce Appexchange Development
• App Designing (UI/UX)
• Web Designing (UI/UX)
• Mobile App Development (IOS/Android)
• Web Development
• Software Development
• E-commerce Development
• Logo Designing
• Website/eCommerce Portal Development

In this intensely competitive era, what technologies, services, and project models can give you an edge over your competitors? 

In today’s competitive era, leveraging cutting-edge technologies such as Artificial Intelligence (AI), Machine Learning (ML), and the Internet of Things (IoT) can provide a significant edge. These technologies enable businesses to streamline processes, enhance productivity, and deliver personalized experiences to customers. 

Additionally, offering innovative services such as cloud computing, cybersecurity solutions, and data analytics can differentiate a company from its competitors by addressing and getting an edge on evolving market demands and ensuring robust infrastructure. Ultimately, the combination of advanced technologies and innovative services empowers businesses to stay ahead of the curve, meet customer expectations, and thrive in today’s dynamic business environment.

How has being an entrepreneur affected your family & Social life? 

Being an entrepreneur demands significant time and energy, impacting family and social life. Balancing work commitments with personal relationships can be challenging sometimes. Social life may also take a back seat as being an entrepreneur prioritizes business responsibilities. However, with effective time management and support from loved ones, entrepreneurs can strive for a harmonious balance between work and personal life, ensuring fulfilment in both spheres.

After-service is a necessary part of development. How do you provide customer support to your client? 

Customer support is an essential part of our approach at Dean Infotech. We ensure seamless after-service by offering multiple channels for clients to reach us. Our team of experts is readily available to address any queries or issues promptly, ensuring minimal disruption to their operations. 

Additionally, we provide ongoing training and resources to empower clients to maximize the value of our services. 

Regular follow-ups and feedback mechanisms enable us to continuously improve our services and exceed customer expectations. Ultimately, our commitment to exceptional customer support fosters long-term partnerships built on trust and satisfaction.

Give your opinions on how far this app revolution can make a difference in the technology world.

The app revolution has already made a great impact on the technology world, and its potential for further transformation is immense. Apps have become integral to daily life, revolutionizing how we communicate, shop, work, and entertain ourselves. As technology advances, the app landscape will continue to evolve, offering innovative solutions to address diverse needs and challenges.

The proliferation of mobile devices and the Internet of Things (IoT) presents vast opportunities for app development across various industries, including healthcare, education, finance, and transportation. With the advent of emerging technologies such as artificial intelligence (AI), augmented reality (AR), and blockchain, apps have the potential to revolutionize entire sectors, enhancing efficiency, accessibility, and user experiences.

What latest technologies and tools are you planning to implement for mobile app development? 

At Dean Infotech, we’re continuously exploring and adopting the latest technologies and tools to enhance our mobile app development capabilities. 

Some of the key technologies and tools we’re planning to implement are Flutter, SwiftUI, Kotlin Multiplatform, ARKit and ARCore and Blockchain

We believe that By leveraging these latest technologies and tools, we aim to deliver innovative, high-quality mobile apps that meet the evolving needs of our clients and provide exceptional user experiences.

What are the challenges you see in the outsourcing industry?

In the outsourcing industry, challenges may include communication barriers due to geographical and cultural differences, ensuring data security and confidentiality, maintaining quality standards across distributed teams, and managing project timelines and dependencies effectively. 

Mention the ways you use to introduce new updates to your team.

Introducing new updates to our team at Dean Infotech involves various methods strategic communication and seamless integration. 

We conduct regular team meetings to disseminate information about updates, new features, and changes in processes. These meetings provide an opportunity for open discussion, clarification of doubts, and alignment of team goals.

We organize training sessions to familiarize team members with new technologies, tools, or methodologies. With comprehensive documentation, tutorials, and resources to support our team in understanding and implementing new updates effectively. 

What’s your step to enter into the wearable tech & IOT revolution? 

Entering the wearable tech and IoT revolution involves strategic planning and implementation. For this We conduct thorough research to understand market trends, consumer preferences, and emerging technologies in the wearable tech and IoT sectors. We invest in training and upskilling our team to specialize in wearable technology and IoT development. 

We collaborate with industry experts, technology partners, and device manufacturers to leverage their insights, resources, and networks. These partnerships enable us to access cutting-edge hardware, stay abreast of industry developments, and co-create solutions that meet the evolving needs of our clients.

By following these steps, we position ourselves to successfully enter and thrive in the wearable tech and IoT revolution, delivering innovative solutions that drive value for our clients and end-users.

What are your hobbies? What do you do in your non-work time? 

In my non-work time, I indulge in reading, which is not only a hobby but also a means of continuous learning and personal growth for me.

 Some of the books I enjoy include 

“The Lean Startup” by Eric Ries, offers insights into building successful, innovative businesses; 

“Deep Work” by Cal Newport, explores strategies for focused work in a distracted world; 

And “Atomic Habits” by James Clear, provides practical guidance on building and sustaining productive habits

Anything, you would like to say to our readers, upcoming entrepreneurs or Startup Companies? 

To upcoming entrepreneurs and startup companies, I would like to emphasize the importance of passion, and continuous learning. Embrace challenges as opportunities for growth, stay committed to your vision, and never underestimate the power of resilience. Surround yourself with a supportive network, seek mentorship, and be open to feedback. 

Remember that success rarely comes overnight; it requires dedication, hard work, and a willingness to adapt.