Interview with Yashu Kapila – CEO, BugRaptors

Give Us A Brief Introduction To Your Company? 

BugRaptors is amongst the most trusted and best software testing service provider in the market. For us customer is the king, that is why our team works hard to provide end-to-end solutions ranging from consultation to software testing services, thereby providing unceasing quality support to our clients.

BugRaptors is an independent software testing company that specifically targets the Quality Assurance domain. Besides, we aim at maintaining a superior quality of testing services that ensure the highest quality & least risk solutions. Over the years we have gained proficiency on using the latest technological tools, frameworks, and practices that contributed in building us a robust global clientele.  

Respondent: Yashu Kapila
Designation: CEO
Email Id: info@bugraptors.com
Company: BugRaptors
Website: https://www.bugraptors.com/
LinkedIn CEO: https://www.linkedin.com/in/yashu-kapila-454aa6b1

What Are The Services You Offer To Your Clients? 

At BugRaptors, we mainly offer three kinds of services that are Standard QA services, specialized QA services, and Test advisory services. Our standard QA services include manual testing services such as functional testing, compatibility testing to name a few. However, when we talk about specialized QA services, it includes wide aspects, such as; Security testing, big data testing, cloud testing, automation testing services that further include various types of automation testing.

TCOE Setup (Test Center of Excellence) tool feasibility services, Datawarehouse, ETL Testing, Localization, and API testing are the major test advisory services that we offer to different domains like banking, e-commerce, media, insurance, e-tech, real estate etc.

In This Intensely Competitive Era, What Technologies, Services and Project Model Can Give You an Edge Over Your Competitors? 

Every year there is something new coming up in terms of technological advancements. The requirements of the customer change from time to time. In the future, we definitely plan to bring significant expansion in automation testing services. Also, our focus would be on adopting data-driven DevOps into our QA operations.

I believe when we stand out from our competitors, we’re giving our customers a reason to refer us to others. Competition is required in every field as that’s the only thing that brings out the full potential one has. Every organization has strengths and weaknesses.

rather than getting glued to monitoring what competitors are doing all day, I believe in doing best. Being the best in what we do can help a business to outshine other competitors in the market.  

After Service Is A Necessary Part Of Development. How Do You Provide Customer Support To Your Client?

At BugRaptors, we extend full customer support to our clients. We make sure that we are available for all their technical queries. We make transparency in communication a priority. I personally believe that reliable and effective delivery of the services would help any company gain loyal clients and BugRaptors excels in that!

Also, we make sure that our team acts as a problem solver for all the clients. Many of them come with several experiences, however, one should not be afraid to wow your clients as you seek to problem solve for them. Being proactively helpful can also help any company in providing customer support to your clients.  

 What Latest Technologies And Tools You’re Planning To Implement For Mobile App Testing? 

There has been a proliferation of mobile app users. This is the reason it is important to choose the latest technologies and tools for implementing mobile app testing. Automation is the technique we follow for Mobile App Testing at BugRaptors.

It not only saves copious amounts of time but also removes the scope for errors caused by human factors. There is a wide variety of tools available that enable the testers to automate their test scripts. Some of the tools we use for mobile app testing are Kobiton, Appium, Robotium etc.   

What’s Your Approach To testing interactiveness And Addictive UX/UI Of Mobile Apps And Websites?

User experience is a user’s perception or view of the product, app or website. UX testing includes measuring users’ emotions, movements, preferences, reactions or all other key details of behavior during and after the use of product.

So, in order to test the interactiveness and UX of mobile apps, we adhere to both usability testing and UX testing. Apart from this, we help our clients in all ways possible by citing the loopholes or performance-related limitations to them.  

 What Are Various Technologies You Used To Make This App A Reality? 

Mobile app developers always yearn to create a user-friendly product that would be pleasant to use under different circumstances. We implemented usability testing to make this app a reality.

Usability testing is really an essential stage in creating a mobile app, helping to evaluate it by testing on the potential users. This way it allows identifying problems quickly thereby ensuring the timely elimination of defects or bugs from the website or app. This way designers can also improve all the aspects of UX ensuring user satisfaction.   

How Has Being An Entrepreneur Affected Your Family And Social Life? 

When you are an entrepreneur, new experiences become a commodity. Your vision changes as in you start seeing everything in a creative way. This feeling drives you to work more and more. This happened with me as well. Initially, I kept on working for so long that I overlooked my personal and social life.

But now with time, I have drawn a line between work life and personal life. I make sure to balance both of them. On weekends I go to have dinner or watch movies with my family and friends. This eventually makes you a better person as you get some space from work and then when you go back to work it feels fresh.  

Whom Do You Consider Your Idol Or Biggest Motivator? 

Since my childhood, I was a more kind of self-driven individual. I always wanted to stand apart from the crowd. Though looking at the journey of people like Indra Nooyi (Former Chief Executive Officer of Pepsi Co.) was extremely inspiring for me. Also, kudos to all the women entrepreneurs that have come over their struggles to achieve their passion and dreams. Today, it is great to see all the women playing a vital role in the growth of the economy and the way, they have made a big impact and got success in almost every sector.  

 Share Best 3 Applications Which Your Company Tested Or Used For Business.

BugRaptors has worked for various sectors like Education, Real Estate, Healthcare, etc. Once we did automation testing of Disaster management software for its adequate performance. Other than this we indulged in testing E-commerce websites & applications for assured compatibility through Selenium Web Driver & Appium.

What Are Your Hobbies? What Do You Do In Your Non-Work Time? 

Since I am a mother of two, I love to spend the maximum of my leisure time with my kids. Besides, I am always keen on keeping my time productive by reading books. I believe books bring us all the wisdom and exposure that helps in having an optimistic approach towards our lives. Also, I love introspecting myself, as it helps me in knowing my weaknesses and strengths on which further, I can work on. For the well-being of my mental health, always include meditation and yoga in my To-do list.  

Have You Raised Any Funding? Or Have Any Plans For The Funding?

Since we are here in the industry for more than 20 years, we have stable revenue and funding. We may plan for some technology ventures and collaborations in the future that maybe run on shared financial goals. But fortunately, we have our own finances to keep things smooth and therefore as of now, we aren’t planning any fundraising.

 Give Your Opinions On How Far This App Revolution Can Make A Difference In The Technology World? 

The advancement of technology has already altered the way we live and work. Already Artificial Intelligence in recent years has made impressive progress. And the app revolution is yet another bi-product of digital advancement.

The app revolution is changing the way things are done. There is hardly something we can’t do on a smartphone. From cashless payments, eLearning to finding a doctor, and shopping, I think with the help of the app revolution we can do everything with a single tap. All I can say is that this is further going to see a huge surge in coming years as this is what people demand. Comfort and ease in whatever they do!  

What Are The Challenges You See In The Outsourcing Industry? 

As a coin had two sides, so does the outsourcing industry. Sometimes a business may have very huge expectations from an outsourcing company. It may give everything in the hand of the outsourced company and think that it has nothing to do now.

Such expectations can sometimes lead to disappointments. Also sometimes, cultural difference and language and communication can act as a challenge. People might have regional dialects that might not be easy for you to understand. This can further lead to the presence of false assumptions.  

Mention The Ways You Use To Introduce New Updates To Your Team. 

I believe it’s really crucial to have a great communication with your team. More value you communicate and provide, the happier and more engaged your users become. At BugRaptors, we always have daily meetings to make sure that each and every member is sharing even a minute update by his/her end. Other than this we always have various sessions and meetings pertaining to all the necessary updates that the team members need to know.  

What’s Your Step To Enter Into Wearable Tech And IoT Revolution? 

Keeping in mind the standards and maintaining the quality while doing that is what our team follows. IoT provides businesses with a real-time look into how their systems really work. I believe that IoT is one of the most important technologies in today’s competitive world and businesses will adopt it for keeping themselves afloat in the current market landscape.

All in all, our approach to redefining the wearable tech and IoT revolution would be reinforcing the industry with quality revolution. After all, it is only quality poured into the development lifecycle that could help yield sustainable and efficient IoT technology.  

Anything, You Would Like To Say To Our Readers, Upcoming Entrepreneurs, Or Startup Companies? 

One of the most valuable pieces of advice to all budding entrepreneurs is to never doubt yourself. Have faith in whatever you do. Never lose hope even if you fail multiple times. You never know the outcome of your efforts unless you do it. So go after it unless you achieve it. Learn from your mistakes and the mistakes made by others. Stay focussed and positive.

When you are trying to build your passion into a business, it can be easy to lose track of your time management and get sucked into your business every time. Therefore, all you need to do is stick to your family and friends for motivation, maintain a healthy work-life balance, and keep on learning since learning is the only way to grow. I wish you all the very best in your endeavors.